Question 1

What payment methods do you accept?

Accepted Answer

We accept secure online payments through trusted providers such as Wix Payments,  and major credit/debit cards. Also accepting klarna and clearpay.
All transactions are protected and encrypted.

Question 2

How can I contact you?

Accepted Answer

You can reach us anytime via email at orchidsandbeyondltd@gmail.com or through our contact form on the website.
We’re always happy to answer questions or give advice about your orchids.

Question 3

Will you be adding other types of plants?

Accepted Answer

Yes! We’re planning to expand our collection to include other rare and beautiful plants. Keep an eye on our website or subscribe to our newsletter for updates.

Question 4

How do you pack the orchids?

Accepted Answer

Each orchid is carefully hand-packed to ensure it travels safely.
We first wrap the plant in protective paper, then add a very thick layer of bubble wrap for insulation and shock absorption.
The wrapped plant is then securely fitted into the box so it doesn’t move during transit.
We’ve refined our packaging through many shipments, and it’s proven to keep orchids safe, even on longer journeys or during cooler weather.
In cold weather we add a heat pack to keep a good temperature.

Question 5

How can I tell what size the plant is?

Accepted Answer

There are many different orchid species and hybrids - some are naturally larger or smaller than others.
Each listing includes details about the growth stage (e.g., flowering size, near flowering size, young plant) as well as the pot size, to help you gauge proportions.
To make things even clearer, we’re updating our product photos to include a standard mug for size comparison, so you can better visualise the plant’s scale before purchasing.

Enjoy 10% off at your first order. Free shipping over £99

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